8WIN Privacy Policy

In compliance with the Personal Data Protection Act 2010 (PDPA), this notice explains how 8WIN collects, uses and protects your personal data.

1. Introduction

By using our website (8win.com.my), you consent to the processing of your data as described here.

2. Personal Data Collected

Identity: name, date of birth and NRIC/passport number (for age verification).
Contact: email address and mobile phone number.
Technical: IP address, browser type and cookies for site optimisation.
Financial: information about your preferred payment methods (e.g. e-wallet details).

3. Purpose of Collection

To verify your identity and that you are 18 or older.
To manage your account and provide customer support.
To detect and prevent fraudulent or illegal activities.
To comply with legal and regulatory requirements in Malaysia.

4. Disclosure of Personal Data

Your data is kept confidential. It may be disclosed to authorised service providers (such as secure payment gateways), to law enforcement or regulators where required by law, and to professional advisers for compliance.

5. Security and Retention

We use technical measures including 256-bit SSL encryption and keep personal data only as long as needed for these purposes or as required by Malaysian law.

6. Your Rights

Under the PDPA you may request access to your data, ask for corrections, or withdraw your consent at any time (this may limit your access to our services).

7. Contact Us

Contact our Data Protection Officer at [email protected]. We aim to respond to all data requests within 14 working days.